Frequently Asked Questions
Are your shoes original?
Yes. Every pair at Jump Outlet is 100% authentic and original, sourced from the EU. We never sell replicas.
How do I place an order?
Add your pairs to your bag, tap “Continue to Checkout” and fill in your delivery details — your order is then sent to our team on WhatsApp. You can also message us directly on WhatsApp at +961 76 789 374. We'll confirm availability and the details with you.
What sizes do you sell?
All our shoes are listed in EU sizes. Use the Size Guide to convert from US or UK sizes, or ask us on WhatsApp if you're between sizes.
Is the size I want in stock?
Sizes shown on each product page are a guide — popular sizes move fast, so we confirm availability on WhatsApp before your order is final.
Where are you located?
We're based in Beirut, Lebanon. Message us on WhatsApp or Instagram (@jump_outlet) for details.
What currency are your prices in?
All prices on the website are in US dollars (USD).
Still have a question? Contact us or see the Size Guide.